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FAQs Archive - Dip Wear

FAQs

Frequently Asked Questions

Everything you need to know before placing order


We have included maximum possible information within the product page for each item. On each product page, you’ll find a complete description and a number of other product information tabs which include detailed information about fabric we used, care instructions, country of origin etc. If there is any further information that you require, please contact customer care.

Please visit our customer care page for complete contact details.

No, we are not offering exchanges at the moment. You have to refund the item first and then re-order your required item.

Once we have received your returned item(s) at our warehouse the refund will be processed back via your original payment method right then.

No, we ship to one location only. For multiple addresses delivery, please place a separate order.

You can find expected delivery time here

We try to ensure that every order passes through customs as quickly as possible, but we cannot be held liable for any orders held in customs.

We will send you an order confirmation email as soon as you have placed an order. If you have not yet received order confirmation email, please contact our customer care.

We have described almost every possible information that a buyer would be interested to know before buying a product. Yet if you feel the need to have any further information, you are always welcome.

Please refer to sizing guide which provides are all the information regarding sizes. If you still need any further information, please feel free to contact.